Shipping policy
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected, and typically range from 5-12 business days for domestic orders and 10-20 business days for international orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Shipping Delays
Occasionally shipments may be delayed due to customs processing, weather, or carrier issues outside of our control. We appreciate your patience if this occurs and will do our best to keep you informed.
Questions
If you have any questions about your shipment, please contact us at sales@johnalbright.com.